cM
cathy M

1 reviews | Active since Dec 2014

01 Jun 2020, 05:39

EXCELLENT CUSTOMER SERVICE + AFFORDABLE PREMIUMS=HAPPY CUSTOMER

At the beggining of May, I called them to renegotiate by premium after being negatively affected by Covid-19 impact. The colsultant went out of her way to assist me. She offered me a great discount on my premium. A day before debit order goes through, I received an sms from them stating that "we have reduced your May car insurance debit by R47.53". and they indeed recuced it. I have been their customer since January 2014 and still happy with them. Even when I claimed for a car accident/writte-off in 2016, they settled my claim promptly within 2 weeks. A call back service they offer is just a cherry on top as it saves airtime for customers. I recomend Miway to anyone shopping for insurance.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply01 Jun 2020, 10:05
Official
Thanks for taking the time to share your positive service experience - we're so glad that you've found an insurer that enables you to live your way! Best regards,
The MiWay Team