MM
Marina M

1 reviews | Active since Mar 2015

23 Mar 2015, 11:00

excellent customer service

She phoned me while i was driving - immediately arrange d to call me back , called on time understand my request to change the debit order date and she explained what happened the previous 2 months - when she phoned me the changes were already made. Back in my office the next day the new paper work was in my e-mail box. She phoned again to ask if i am happy and the tell me the date is changed . The lady has an excellent way to deal with customers and i wish more people dealing with customers could have this attitude

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Replies (1)
MiWay Insurance
MiWay Insurance's reply23 Mar 2015, 13:10
Official
Hello marinaminie123,

Wow - it sounds as if Sibongile made your day. Thanks for taking the time to share your positive service experience with us and for letting us know how nicely you were assisted!

Best regards,
The MiWay Team