VV
Verona V

1 reviews | Active since Jun 2016

22 Jun 2016, 06:15

Excellent customer service

<p>I received excellent service from Thapelo Masinga yesterday in regards to reviewing my policy. He was efficient and professional. I also had another query which he took the time to listen carefully and understand my query.He said that my query will be resolved within 48 hours. Thank you Thapelo. </p>

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply27 Jun 2016, 12:08
Official

We really appreciate the wonderful feedback for Thapelo, and we’re sure he will too. Thanks!

Best regards,
The MiWay Team

VV
Verona V's update29 Aug 2016, 10:22
Reviewer Update

Hello Miway Team

I never ever got a call backin regards to my second query. When I called back today they tell me I dont qualify for the Miway Rewards when in actual fact they said its fine to go onto my brothers policy because we live at the same address. Then call me a month later to say I cant be on that policy and need to take out my own. So they made start a whole new profile.

Regards

Regards