LM
Lungile M

1 reviews | Active since Jan 2014

15 Oct 2020, 17:38

Excellent customer service

Good day.I would like to acknowledge and appreciate the exceptional service I always receive from Miway. I was involved in an accident yesterday and I have been assisted by Masilo Modiba who ensured my claim was captured correctly,followed through with all relevant departments .He went all out to ensure my claim is submitted and approved. I received confirmation this afternoon that the claim has been approved and repairs will be commencing soon.This is the first time i was in an accident and had to make a claim.I often hear people complain about how long they have to wait before their claim is approved.This wasn't my experience and I am grateful I partnered with an insurance company who cares for their customers needs.Thank you Miway.Thank you Masilo :). I would recommend Miway anyday.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply16 Oct 2020, 08:10
Official
This is such a fantastic compliment and exactly the kind of feedback that we strive for. It’s so nice to hear that Masilo is as enthusiastic about delivering awesome service as he is, and we’re so lucky to have him on our team. We’ll definitely pass on your wonderful message and we look forward to impressing you for years to come!  Best regards,
The MiWay Team