AM
Alastair M

1 reviews | Active since Feb 2017

24 Jul 2018, 10:20

Excellent Customer Service

Super impressed with the outstanding service I received from Thato this morning. I contacted MiWay in an emergency situation and was given assistance promptly. The MiWay agent remained composed and resolved my request efficiently. I needed my vehicle towed to a service centre after breaking down. The timescale for resolution, from contacting MiWay to having my car transported to the service centre, was just over an hour and half. I made it to work just after 9am. Thanks MiWay and Thank You Thato. Your assistance is appreciated!!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply24 Jul 2018, 12:57
Official

Wow – this is such a fantastic compliment and exactly the kind of feedback that we strive for. Thanks for taking the time to compliment Thato on his efficient service delivery and for recognising his efforts. We’ll be sure to do the same!

Best regards,
The MiWay Team