AE
Ashley E

1 reviews | Active since Nov 2017

28 Nov 2017, 12:16

Excellent customer service

I called to make a change to my policy. The lady that helped me, Koketso Mashishi, was very professional, yet friendly and efficient. She spoke very audibly and at a good pace. She took her time to explain everything clearly and in detail. My email was slow, but she remained patient, even after sending the confirmation 3 times because I saw a sight miss spelling of my street name.

It was a real pleasure dealing with her and made the transaction enjoyable. This gave me confidence doing business with MiWay.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply28 Nov 2017, 12:26
Official

It’s so nice to hear that Koketso is so enthusiastic about delivering awesome service and we are so happy to have her on our team. We’ll be sure to show her the recognition she deserves and we look forward to keeping you impressed for years to come!

Best regards,
The MiWay Team