excellent customer service

rating Thapelo Masinga's customer service by client D ********** 4 . I was phoned by Thapelo following up on my request to decrease my premium increase. His service was friendly and he knew the contents of the product he was processing. Well done Thapelo. He managed to decrease my premium by 180%. I don't know which strings he pulled on their system. He has good customer service, I could feel his smile behind the line. Well done brother keep up the good work.