RG
Rachel G

1 reviews | Active since Aug 2012

02 Jun 2015, 11:17

Excellent Customer Service

Good day<br> <br> I received a call from Outsurance this morning offer me a cheaper competitive premium as opposed to my current policy with Miway. They were offering me a lower access for a reasonable premium. <br> <br> Being a loyal Miway client, I contacted Miway to try to offer me similar or better rates as opposed to Outsurance.<br> <br> I spoke to Kgothatso whom was very understanding and efficient in offering me the best rates for my policy. He managed to offer me similar premium keeping in line with my affordability. <br> <br> I was quite impressed with his response and feedback to my query. He offers excellent customer feedback and can relate to my needs and wants as a Miway client. <br> <br> Thank you Miway and Kgothatso for your consistency in offering the best service to your clients. <br> <br> Kind regards,<br> <br> Rachel Ramsuran

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Replies (1)
MiWay Insurance
MiWay Insurance's reply02 Jun 2015, 16:58
Official
Hello rachel10,

Thanks for showing recognition where it's due. We're delighted that KG was able to make sure that things were done your way, and that he took the time to assist you as efficiently as he did. We'll be sure to show him all the recognition that he deserves.

Kind regards,
The MiWay Team