Excellent customer service

<p>I lodged a complain through Hello Peter on the 21st about the bad service that i have received from one of MiWay consultant by the name of Thabo. Complain was about my cover that was changed from Retail Value to marcket value without my consent.</p> <p>I received a call yesterday the 22nd from Innocentia and my complain has been resolved and even got the letter of apology for bad service that I have received. i am now again a happy customer although there is a waiting period, because the changes are effective with the new premium on the 01st December. Thanks to Innocentia I have also got the decrease on current premium and my excesses have also been reviewed and less than the previous one. Thanks to Innocentia for the excellent service.</p>