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Tshifhiwa T

1 reviews | Active since Jan 2023

14 Jul 2023, 19:40

Excellent customer experience

Big up to the lady that assisted me after I experienced a very traumatic event. When I called miway u i was assisted by Mashudu Mthombeni.Her professionalism, empathy, humanity is out if this word. Throughout my claim process I felt at easy and comforted. I did not expect such an empathetic excellent service from an insurance company. It really feels good to be treated with empathy especially after traumatic event and knowing your insurance company cares its a bonus. I really appreciate her and her excellent customer service. Big up to Mashudu Mthombeni keep up the good work.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply14 Jul 2023, 19:44
Official
Wow, we just love your feedback for our team and we’re so proud of them for going the extra mile, and for keeping our promise of delivering excellent service! Thanks for sharing your positive service experience with us; we look forward to keep going the extra mile.

Best regards,
The MiWay Team