Excellent customer experiance

This is to express my compliment on the experience received while serviced by Phemelo Khunou. When I called in ,I wanted to cancel the policy because of the premium that is too high and some of the benefits not included .Phemelo went out of his way to review the policy and ensure that I get all the relevant benefits and also beat the premium that I had The level of engagement with him is very professional and the Mi Way insurance is happy to have him as his employee .I wish him all the best in his career .Thank you MI way as well for taking care of me .I see that the 6 years of relationship being a customer also pays off .You go out of your way to ensure that you retain your customers by doing thing #MI WAY .