CN
Clara N

1 reviews | Active since Jul 2012

03 Jan 2023, 15:36

Excellent customer care & service

I was involved in accident in June, and reported this to MiWay. Although I did not cause the accident, an excess fee had to be paid for my vehicle to be repaired. MiWay Legal team, specifically Mr Glenton Sibisi handled my case. He kept me informed all the way regarding their efforts to recoup my excess from the driver who bumped my vehicle. As much as I wanted to give-up, Glenton made sure that giving-up was NOT an option. Finally, today, he called me again, with very GOOD NEWS for the new year, I WILL BE GETTING MY EXCESS money. Excellent customer care and service to you Glenton, and I hope MiWay appreciates you as an important asset. Regardless of the outcome, I would still appreciate your relentless fight for me and the continuous support and updates, THANK YOU SO MUCH AND GOD BLESS YOU. MiWay, ALL THE WAY;);)

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Replies (1)
MiWay Insurance
MiWay Insurance's reply03 Jan 2023, 15:38
Official
Wow, we just love your feedback for our team and we’re so proud of them for going the extra mile, and for keeping our promise of delivering excellent service! Thanks for sharing your positive service experience with us; we look forward to keep going the extra mile.

Best regards,
The MiWay Team