1 reviews | Active since Feb 2017

03 Oct 2017, 19:35

Excellent Client Service and telephone etiquette

Good Day

Today I had a chance to call in for a review of my policy in reducing my premium.

At around 11:15 this morning I had the opportunity to be assisted by the Senior Consultant "Kgothatso Mokgatlha" who not only managed to get my premium reduced however also assisted in giving advice on my policy in terms of how the cover works and also reduced the excess.

He had a professional telephone etiquette with great personality, I see Miway has put more effort in investing to their consultants and keep up the good work "Kgothatso Mokgatlha".

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Replies (1)
MiWay Insurance
MiWay Insurance's reply04 Oct 2017, 07:58
Official

Wow – we are so glad that Kgothatso delivered such world class service! Thanks for showing him the recognition he deserves and thanks for sharing your positive service experience with us.

Best regards,
The MiWay Team