Excellent and seamless claim process

I was was involved in an accident on 11 March around 06h15, I called Miway as my car was damaged, and I spoke to a consultant by the name of Ronald Nkotsi who was helpful and arranged for a towing vehicle.

While I was talking to him I advised him that there was a towing vehicle already from First HELP, and he said MiWay does work with them and he spoke to the the driver to authenticate him.

Fast forward after going through the necessary process of getting the Accident Report I called MiWay Claims Department to finalize the process, and they captured the claim.

Monday, the 14 March Atlarelang Nhlapo advised me via email that the assessment request was sent to the assessor and on Wednesday 16 March the assessment was completed.

The following day, I got a call from Atlarelang Nhlapo to advise me that the assessment was approved 👍 and communicated the next steps, arranging for the car to be towed to the Panel Beater who is 15 minutes away from me.

Now as I patiently wait for the fixing of the car, may I congratulate MiWay, Atlarelang Nhlapo, Ronald Nkotsi and the rest of the team on a seamless claim process.

Thank you team, you have restored my doubts about the bad reviews I had previously read.

I will come back and give feedback on the Panel Beater 😀