Excellent

*Service Report*

*Positive Feedback:*

- Claim was successful - Carl-lyall provided excellent assistance throughout the process - Appreciation for Carl-lyall's effort and dedication

*Area for Improvement:*

- 1st Help Towing company allegedly removed valuable items from the vehicle after the accident, including: 1. Car amplifier 2. Subwoofer 3. Speakers (6x9 x2) 4. Leather seat covers - These items are not found at the towing company's offices, and the customer suspects theft due to cut wires behind the car seat.

*Next Steps:*

- Carl-lyall has been requested to assist in retrieving the missing items. - An email has been sent to 1st Help Towing company regarding the issue.

*Overall:* My Way Insurance has provided good service, but there's a need to investigate the missing items and resolve the issue with 1st Help Towing company.