RF
Ronnie F

1 reviews | Active since Feb 2018

13 Feb 2018, 12:41

Excelent Service at MiWay

As a MiWay customer for many years, I was at the verge of shopping new car and household insurance but decided (in the interest of fairness) to raise my concerns with MiWay first. I have just added an additional vehicle to my policy and wasn't happy with the proposed premium. Zandi attentively listened to my complaints and promised that she's going to get a senior person to call me back at 11:00 the following to review my entire policy. A very polite Koketsi (God bless him) called at 11:00 and performed a miracle by patiently going through my policy with me, which eventually ended up with a saving of almost R1000- on my current premium. That's hard cold cash in my pocket and I cannot thank MiWay enough for having people like Koketso and Zandi in their employ. Keep up the great work MiWay (Koketso and Zandi), you have successfully retained a loyal client.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply13 Feb 2018, 12:44
Official

Koketso and Zandile are truly special! Thanks for complimenting them on their great efforts in making sure you stay happily insured with us. We’ll be sure to high five them for making such a lasting impression on you and we look forward to keeping you impressed for years to come.

Best regards,
The MiWay Team