NL
NASEEBA L

1 reviews | Active since Jan 2016

15 Jan 2016, 09:27

EXCEEDING CUSTOMER EXPECTATIONS

I called to cancel within 10 minutes he was able to retain me by providing honest,professional and efficient service<br> I later found out he is a manager assisting the agent due to high call volumes...WOW what a surprise to find out in SA we still have such dedicated and loyal managers who walk the walk and talk the talk with their teams to exceed customer expectaions<br> he is an EXAMPLE that all companies should follow and even insppired me to give 150% at my employment.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply15 Jan 2016, 10:02
Official
Hello SAADIQAH786*,

That's the kind of feedback that we love to hear! Thanks for allowing Se****lo to step in and save the day with his outstanding service delivery, well be sure to give him a high-five for a job well done.

Kind regards,
The MiWay Team

Best regards,