Ewan Reddy - Superstar!

So impressed with service from Ewan Reddy. Long story - I had a nail in my tyre on Monday 08/04/2024. Rushed to the garage as the pressure was super low. The attendant said it can't be plugged because it's on the rim of the tyre. So I called Miway, spoke to another consultant that insisted I have to wait 3 to 4 days for the claim to be processed. To which I rep**** in Shock that, that was unacceptable because I can't be driving around with a spare for so many days. He just said that's the process. I was not happy with his response. So 2 hours later I called the call center back and Thank God I got through to Ewan. He was so calm and helpful. He said no problem mam, you can get it replaced and send me the invoice. We will process the claim as long as it is less than a certain amount. That settled my stress and made me feel so much better. My tyre was changed the next day and claim processed this week. Thank you Ewan for being a superstar and being so calm and helpful. It is hard to come by service like yours. PLEASE KEEP UP THE GOOD WORK.