NM
Nondu M

1 reviews | Active since Nov 2025

28 Feb 2026, 08:16

Every month there’s always an unauthorized debit from miway leaving me with crazy bank charges ,i’m currently sitting with R300 bank charges from this ,I addressed this on the call and was passed to an arrogant guy Itumeleng Selao ,instead of listening wi

Every month there’s always an unauthorized debit from miway leaving me with crazy bank charges ,i’m currently sitting with R300 bank charges from this ,I addressed this on the call and was passed to an arrogant guy Itumeleng Selao ,instead of listening with understanding ,he arrogantly tried to make it seem like the problem is me instead of acknowledging that the system is failing them ,I requested to speak to his manager and he put me on hold forever until call was dropped ,that how was the query ended ,with no resolution ,no one bothered to call and to rectify this ******* .On the 27th ,the debit order went off (still not an approved date of debit )could have bounced .Miway treats customers like doormats !

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply28 Feb 2026, 08:17
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team