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Kat N

1 reviews | Active since Mar 2021

30 Mar 2021, 15:28

Enock Lamola @Miway

What began as a sketchy claim with a different consultant, ended up being quite the pleasant experience with Enock Lamola. Enock returned my calls every time I asked him to, responded promptly to my follow up emails and was very patient during times I was highly frustrated. He assisted with my first claim for a torn tyre from a pothole, which the initial consultant that assisted me no longer responded to my emails. Coincidentally, days later he assisted with my second claim with a tow assist for an alernator issue, which made me think he works alone in his department. A call log for a claim can be frustrating for anyone but Enock was efficient in assisting to the end, thankful for consultants like him, great work!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply30 Mar 2021, 16:17
Official
This is such a fantastic compliment and exactly the kind of feedback that we strive for. It’s so nice to hear that Enock is as enthusiastic about delivering awesome service as he is, and we’re so lucky to have him on our team. We’ll definitely pass on your wonderful compliment!  Best regards,
The MiWay Team