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Phumla M
1 reviews | Active since Jul 2015
12 Apr 2018, 11:41
Empty promises
7dys later still no feedback on my money that you took without my concern, just worried what will happen if I put through a claim as there seems to be no sense or Urgency here.. I'm giving ya'll 48 hours to pay back my money or i'm escalating to the ombudsman
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Replies (2)
MiWay Insurance's replyOfficial
12 Apr 2018, 13:19We're sorry to hear that you've been waiting for feedback! We have passed your note on to our client services team and an agent will be in touch to assist you.
Best regards,
The MiWay Team
Best regards,
MiWay Insurance's reply12 Apr 2018, 13:19
Official
We're sorry to hear that you've been waiting for feedback! We have passed your note on to our client services team and an agent will be in touch to assist you.
Best regards,
The MiWay Team
Best regards,
MiWay Insurance's replyOfficial
17 Apr 2018, 16:27We need to sincerely apologise for the lapse in service you experienced and for any hassles you experienced. Khulu has since been in touch to fix things - thank you for giving us another chance to make things right.
Please let us know if you need help with anything else!
Best regards,
The MiWay Team
Best regards,
MiWay Insurance's reply17 Apr 2018, 16:27
Official
We need to sincerely apologise for the lapse in service you experienced and for any hassles you experienced. Khulu has since been in touch to fix things - thank you for giving us another chance to make things right.
Please let us know if you need help with anything else!
Best regards,
The MiWay Team
Best regards,