1 reviews | Active since Oct 2016

03 Nov 2016, 10:03

Empty promises!!!!!!!

<p>So it seems like I've jumped the gun with this particular service provider. </p> <p>I called them last week to amend my debit order details with them so that they may debit on the new account I'm currently using. They promised to debit the money on the following day. They even have the nerve to request that I write a review of their services on Hello Peter!!!The very next day I receive an SMS notifying me that my vehicle was not covered because they haven't received their premium. To this day they haven't deducted the premium and my car remains uninsured!!! <br /><br />Anyone who knows a bettter service provider?</p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply03 Nov 2016, 10:11
Official

Thanks for bringing this to our attention. We have passed your message on and someone will look into this and get back to you with detailed feedback.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply08 Nov 2016, 14:22
Official

We're so sorry to hear that you feel this way, and we assure you that it is never our intention to upset you. Thanks for giving Nomasonto a chance to step in and help and please give us a shout if you need any further assistance.

Kind regards,
The MiWay Team