Empathy In Customer Service "Best"

Cancellation of the policy!

Firstly, I thought It was going to be a Dramatic day for me when I inform Miway that I'm cancelling the policy with them. It was totally the opposite, there's a lady from Retentions, Kearabetswe Kekana, she is superb, she is professional but not just that She taught me few things to take into consideration when choosing the insurance, She spoke about the Quality of the cover you choose and what might not be included in the Policy. Unfortunately she couldn't beat the price of the new deal I have and I had part ways with Miway. Thank You to her and people like Mandla, etc Good BYE