SL
Sibongile L

1 reviews | Active since Nov 2015

25 Nov 2015, 12:53

Efficient Service!

I sent an email to MiWay contact centre to request a policy premium review. I have been with them for over 5 years. They got back to me the following day first thing in the morning. I was in meetings the whole morning but I received numerous missed calls from them, both on my call and landline. They also sent me an sms with the direct line of the person I should contact. I called Thabang, he called me back and we went through my policy details over the phone and walla, my premium was brought down by a significant amount.<br> <br> Thank you MiWay and your team for looking out for customers that have been with you over the years!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply25 Nov 2015, 16:36
Official
Hello SibongileLubisi,

That's great news! We're thrilled Thabang was able to put a smile on your face by adjusting your policy to better suit your pocket. Thanks for the awesome feedback!

Kind regards,
The MiWay Team

Best regards,