TL
Tumelo L

1 reviews | Active since Jul 2020

03 Dec 2020, 21:54

Efficient roadside assistance from MiWay

I experienced a flat battery in an area whereby I couldn't kick-start or have someone jump start my car. I immediately put sent an emergency assistance request through the miway app and upon doing that, MiWay called me within a minute to find out what the situation was and how they could assist, the friendly MiWay agent(Bheki Sebegoe) assisting me immediately dispatched assistance which was quick and efficient. I received a quick response and I was jump-started with the the attending agent also friendly and helpful. After receiving assistance Bheki called to check if I was assisted, which gives me the outmost confidence that MiWay will be ready and willing to assist even in any incident , especially if a more serious incident occurs

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Replies (1)
MiWay Insurance
MiWay Insurance's reply04 Dec 2020, 07:36
Official
Wow - we just love your feedback for Bheki and we are so proud of him for going out of his way to enable you to live your way! Thanks for sharing your positive service experience with us, we look forward to keeping you happily insured for years to come.
 
Best regards,
The MiWay Team
 

Best regards,