LF
Lynton F
1 reviews | Active since Dec 2020
10 Feb 2022, 12:39
Efficiency
Mi-way has been cooperative - however it took in excess of two weeks to approve my claim. Having been in business in excess of 50 years I have dealt with many insurance companies. It has never taken more than 48 hours for Approval. While it might be a factor that my assigned consultant went on leave, I personally am very skeptical about an insurance that takes two weeks for approval. My car is my Income Earning necessity. The word URGENT does NOT apply to My-way.
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MiWay Insurance's replyOfficial
10 Feb 2022, 17:20We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply10 Feb 2022, 17:20
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around.
Best regards,
The MiWay Team
Best regards,
The MiWay Team