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Pontso M

1 reviews | Active since Apr 2015

11 Sept 2016, 13:04

Effecient superb customer service

<p>Experienced problems with my car and got in touch with Miway contact center, I was assited by Patrick Mbalapi, his service was superb, he asked my whereabouts and assured me that a tow truck will be despatched to come and assist me. Within seconds of hanging, I started receiving sms's keeping me informed about every detail with regards to my claim being logged and despatch of tow truck. Further to that, I got telephone calls confirming if I was still ohk and have been assisted. I applaud the individual for the speedy respond and coming to my rescue. Thank you Patrick for yout super EPIC customer service.</p>

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Replies (1)
MiWay Insurance
MiWay Insurance's reply12 Sept 2016, 12:08
Official

We are thrilled to hear that Patrick delivered nothing but awesome service. We will be sure to give him a pat on the back for making your day.

Best regards,
The MiWay Team