Early Unauthorized Debit Order

Item: MiWay Insurance
Rating: 1
Author: Bontle M

MiWay did a debit order 5 days before the agreed date/pay day - now I am facing R300 of honouring fees from my bank. I am so disappointed in their services, still asking myself who authorized that debit order because I was not contacted about this change.

Helpful (0)

Replies (2)

MiWay Insurance's replyOfficial

23 Nov 2024, 21:16

We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.

Best regards,
The MiWay Team

Best regards,

MiWay Insurance's reply23 Nov 2024, 21:16

Official

Best regards,

Bontle M's updateReviewer Update

28 Nov 2024, 18:21

I was helped by Innocentia, I am very happy with how the issue was resolved and how she kept me informed throughout the process.

Thanks.

Bontle M's update28 Nov 2024, 18:21

Reviewer Update

I was helped by Innocentia, I am very happy with how the issue was resolved and how she kept me informed throughout the process.

Thanks.