1 reviews | Active since Oct 2012
Early deduction of premium
Deducted money ******** on a date not agreed on. When is this practise going to stop? I am planning my finances and you are acting as you please. What are contracts for? I want it reversed immediately but o no I must go to a bank and ask for a reversal when you make the \mistake"What now? Paying back takes time but cancelling your policy can be done immediately and the agent is happy to do it. Interesting. You act ******** and I have to spend two hours fixing the problem with extra bank charges"
We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver and that we’ve investigated and passed your notes on to all involved.
Martha has since been in touch to assist you with your policy and to restore your trust is us as your insurer. Please don’t hesitate to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver and that we’ve investigated and passed your notes on to all involved.
Martha has since been in touch to assist you with your policy and to restore your trust is us as your insurer. Please don’t hesitate to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team