NT
Nhlanhla T

1 reviews | Active since Sept 2017

24 May 2018, 13:46

Early debit orders from miway

I'm very disappointed in miway they decided to debit me before my debit date I have plans to do but they don't even notify me they just don't respect and individuals account and when they call me and I tell them they keep me holding forever bad service honestly bad

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Replies (2)
MiWay Insurance
MiWay Insurance's reply24 May 2018, 13:54
Official

We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver. An agent will be in contact with you shortly to discuss your concerns.

Kind regards,
The MiWay Team

Best regards,

MiWay Insurance
MiWay Insurance's reply26 Jun 2018, 12:22
Official

We’re so sorry to hear that the early debit has left you feeling let down and undervalued and we assure you that this is not the MiWay way. Thabo has since been in touch to explain the reason behind the debit and assure you that all further debits will run correctly going forward.

Please don’t hesitate to give us a call if you need help with anything else!

Kind regards,
The MiWay Team

Best regards,