MB
Merike B

1 reviews | Active since Aug 2015

21 Dec 2020, 19:10

Early debit order

Miway deducted money from me on a date I did not consent to

It was supposed to be for Jan 2021 and they took money today 21 Dec 2020

I sent emails numerous times without response I want my money back since it is xmas time and i did not budget for this money this month.

I agreed to a specific date for a reason

Some response would be lovely

Thank you

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply22 Dec 2020, 08:13
Official
We’re so sorry to hear about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around.  Best regards, The MiWay Team 
MB
Merike B's update25 Jan 2021, 06:49
Reviewer Update
You deducted money AGAIN on the wrong day, seriously after I complained numerous times with no response from miway they just go ahead and do the same without attempting to adjust the date like I requested