TP
Tilla P

1 reviews | Active since Sept 2017

07 Sept 2017, 14:04

Each Party to bear own cost C857842

I was involved in an accident on the 7th of June. The other driver who is insured by MiWay skipped a stop street and bumped into the back left side of my car. Two months later and now I am told that each party must bear their own cost as I should have kept a proper look-out and I failed to brake or take any evasive action. She looked right but apparently her view was blocked by trees which by the way is total nonsense. Did your investigators actually visited the scene to determine this to be true? The damage to my car suggested that I have almost cleared her and as I do not have eyes in the back of my head I did not see it coming in order to brake or to swerve to avoid the collision. It is a short street and I was well below the speed limit. An eye witness at the scene confirmed the fact that she never stopped dead at the stop street as per the rules if the road. Thank you MiWay for having it YourWay resulting in financial consequences for me. It is certainly a sad day when you are penalised for other drivers who ignores the rules of the road. I suppose we all have to hope that the next time the driver is not insured by MiWay as it certainly looks like you will go to great lengths not to pay out the other party. Just for the record, I was involved in two minor accidents over the last two years, both times it was caused by the other driver, both claims were settled without any delay or suggestion that I was partly responsible. Looking back I suppose I have to be thankful that the other drivers were not insured by MiWay.

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Replies (2)
MiWay Insurance
MiWay Insurance's reply07 Sept 2017, 14:17
Official

We’re so sorry to hear this and assure you that this is not the MiWay way. Our claims team will be in touch to assist you.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply07 Sept 2017, 16:03
Official

Thanks for taking the time to comment Tilla!

Prenisha has since had another look at your claim against our client’s policy. Unfortunately our decision remains unchanged. Suzan has previously explained what to do if you’re unhappy with the outcome. Please give her a call should you need anything else.

Kind regards,
The MiWay Team