Driver not helpful

Morning <br> <br> To Whom It May Concern<br> <br> Friday evening i had organised for the Miway take me home services<br> <br> When i called in and told service center where the driver must pick me up from he was not there! I had to phone and find out where he was, I had to then drive around looking for him instead of him just coming to find me where i was.<br> <br> Secondary driver was on his cellphone the whole way back busy smsing while driving my vehicle<br> <br> The driver had no clue where he was suppose to take me or how to get there, surely they should of found out how to \Take me home"before hand"