Drive certain people home assistance

On Wednesday 31 October 2018 i made contact with MIWay Insurance to utilize the DRIVE ME Home benefit for Saturday 3 November 2018. I got confirmation that everything was in order for Saturday and even got a call from your office on Friday 2 November 2018 confirming the pick up.

The wife and kids accompanied me to my work colleagues place and because my intention was to have more than one drink i decided lets take advantage of this lovely benefit, after all this part of the sales persons pitch when he recommended MIWay insurance.

I've been a client for several years with MIWay and this would of been the first time making use of this benefit. The time for the pickup then arrived, no driver was in site. I made a call to MIWay and they have indicated that the driver got "lost" and i could expect the next driver to pick me up at 12h00.

The agreed time was 21:30 and the next driver would of picked me up at 12h00. What?????? The back up plan was to get an uber for myself and the family. So the uber transports me home... WHERE DOES THIS LEAVE MY VEHICLE???? Oh wait, you expect me to drive back the next day and collect it.

So what did i do? I took the risk and drove home, i am so disapointed in my current Insurer. Yes i said it, current, im taking my business elsewhere.