MH
Moses H

1 reviews | Active since Nov 2013

02 Feb 2015, 20:10

Douglas Khoza, a Hero!!!

I called MiWay and spoke to some \Glanness"lady who knows nothing about service as I was complaining about MiWay debiting my account ahead of the agreed debit date. This lady really messed me up and I needed to speak to someone senior when Douglas Khoza came through and saved my day :). Douglas is a Pro and has the ability restore terribly damaged relationships and convert clients to being loyal once again. Because of him I feel once again highly valuable and regarded very important as a client. Douglas"

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Replies (1)
MiWay Insurance
MiWay Insurance's reply03 Feb 2015, 10:10
Official
Hello f***,

It's so nice to hear that Douglas was able to step in and make things right, and we are so sorry for upsetting you initially!

Thanks for giving us another chance - we assure you of our commitment to always deliver awesome service and to fix things when they go wrong!

Best regards,
The MiWay Team