MH
Moses H
1 reviews | Active since Nov 2013
02 Feb 2015, 20:10
Douglas Khoza, a Hero!!!
I called MiWay and spoke to some \Glanness"lady who knows nothing about service as I was complaining about MiWay debiting my account ahead of the agreed debit date. This lady really messed me up and I needed to speak to someone senior when Douglas Khoza came through and saved my day :). Douglas is a Pro and has the ability restore terribly damaged relationships and convert clients to being loyal once again. Because of him I feel once again highly valuable and regarded very important as a client. Douglas"
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Replies (1)MiWay Insurance's replyOfficial
03 Feb 2015, 10:10Hello f***,
It's so nice to hear that Douglas was able to step in and make things right, and we are so sorry for upsetting you initially!
Thanks for giving us another chance - we assure you of our commitment to always deliver awesome service and to fix things when they go wrong!
Best regards,
The MiWay Team
It's so nice to hear that Douglas was able to step in and make things right, and we are so sorry for upsetting you initially!
Thanks for giving us another chance - we assure you of our commitment to always deliver awesome service and to fix things when they go wrong!
Best regards,
The MiWay Team
MiWay Insurance's reply03 Feb 2015, 10:10
Official
Hello f***,
It's so nice to hear that Douglas was able to step in and make things right, and we are so sorry for upsetting you initially!
Thanks for giving us another chance - we assure you of our commitment to always deliver awesome service and to fix things when they go wrong!
Best regards,
The MiWay Team
It's so nice to hear that Douglas was able to step in and make things right, and we are so sorry for upsetting you initially!
Thanks for giving us another chance - we assure you of our commitment to always deliver awesome service and to fix things when they go wrong!
Best regards,
The MiWay Team
