Double Standards

Hello

I have recently became a miway client. Not happy with the service. I see that on the website it stated that i could have qualified for one months free insurance had a registered using the app. When i called into the centre for assistance , the call centre agent did not mention this option to me allowing me to enjoy a free month's insurance. They were more busy look after Miways interest and their commission instead of my best interest. I feel that the agent was biased and prejudiced against me for not informing of this benefit. It was only a week later that i seen this offer on the website. I called in today(04 Jan 2021) and spoke to Tshepo from client services and not happy with his response much in defense of Miway. I want to bring other business to miway as well in the future, but considering their bad ethics and behaviour, i will opt to leave my insurance with Outsurance.