DM
Duduzile M
1 reviews | Active since Feb 2012
14 Sept 2015, 10:04
Double deduction for insurance
I took up insurance for my car, and i was billed twice this morning for the vehicle. when i saw the sms of the transactions I sent Miway a call back explaining the matter. Its 10 am no one has called me. Can Miway urgently contact me regarding this matter and reverse the transaction as i was billed twice.
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MiWay Insurance's replyOfficial
15 Sept 2015, 14:34Hello mydudu,
We're so sorry for not getting things right at first and for any frustrations that we may have caused you.
Inno has since been in touch to assist you with your debit order query, and to rectify our error. Please be assured of our commitment to always deliver awesome service!
Kind regards,
The MiWay Team
We're so sorry for not getting things right at first and for any frustrations that we may have caused you.
Inno has since been in touch to assist you with your debit order query, and to rectify our error. Please be assured of our commitment to always deliver awesome service!
Kind regards,
The MiWay Team
MiWay Insurance's reply15 Sept 2015, 14:34
Official
Hello mydudu,
We're so sorry for not getting things right at first and for any frustrations that we may have caused you.
Inno has since been in touch to assist you with your debit order query, and to rectify our error. Please be assured of our commitment to always deliver awesome service!
Kind regards,
The MiWay Team
We're so sorry for not getting things right at first and for any frustrations that we may have caused you.
Inno has since been in touch to assist you with your debit order query, and to rectify our error. Please be assured of our commitment to always deliver awesome service!
Kind regards,
The MiWay Team