HV
Hannes V
1 reviews | Active since Sept 2009
30 Mar 2016, 10:33
Double Debiting of Account
This is an Huge inconvenience as MiWay double debited me now I have to do an re inspection on the car. I stopped the debit order as I need to pay other financial institutions. I have been charged bank charges and will be charged again when they put the debit through. <br> <br> 1st It in not my fault for your incompetence and I had to go to this extreme to cancel the Debit order. I cant wait 5 days for the money to be refunded into my account, As I said I have other Debits going off as well. <br> <br> MiWay needs to get their act together. <br> <br> I want some bank charges compensation as well.. <br> <br> <br> <br>
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MiWay Insurance's replyOfficial
01 Apr 2016, 16:03Hello hannes94,
We're so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver and that we've investigated and passed your notes on to all involved.
Inno has since called to assist you with your policy and we urge you to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
We're so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver and that we've investigated and passed your notes on to all involved.
Inno has since called to assist you with your policy and we urge you to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
MiWay Insurance's reply01 Apr 2016, 16:03
Official
Hello hannes94,
We're so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver and that we've investigated and passed your notes on to all involved.
Inno has since called to assist you with your policy and we urge you to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
We're so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver and that we've investigated and passed your notes on to all involved.
Inno has since called to assist you with your policy and we urge you to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team