Double debited
<p>I have been a loyal customer to MiWay for over 4 years, I have never skipped payment. Last month they double debited me and I called them to rectify their mistake, they gave me the run around until I threatened to cancel. They then promised to pay for the bank charges I incurred for their mishaps, a lady by the name of Elizabeth in the cancellation department promised me, but to this day I have never had a follow up to this. </p> <p> </p> <p>MiWay does not know how the definition of customer service. I will be cancelling end of this month. </p>
We are really sorry to hear that your experience with us has not been a pleasant one. We've passed your message on and someone will be in touch.
Kind regards,
The MiWay Team
Best regards,
We are really sorry to hear that your experience with us has not been a pleasant one. We've passed your message on and someone will be in touch.
Kind regards,
The MiWay Team
Best regards,
Please accept our sincere apology for not getting things right the first time around - we will make every effort to see that this never happens again.
Thanks for giving Nox a chance to show you just how much we value you as our client and please let us know if you need help with anything else!
Kind regards,
The MiWay Team
Best regards,
Please accept our sincere apology for not getting things right the first time around - we will make every effort to see that this never happens again.
Thanks for giving Nox a chance to show you just how much we value you as our client and please let us know if you need help with anything else!
Kind regards,
The MiWay Team
Best regards,