DM
Dawid M

1 reviews | Active since Feb 2015

05 Nov 2020, 18:35

Double debit, no cover??

Uselesssss!! Changed my address, premium went up then got a better quote from Outsurance . Miway then brought my premium down from the last quote, this after 1st debit order went off on the 1st of November 2020. They then debited again . I reversed the debit as they already debited the amount then I receive an sms saying that I'm not covered for the month of Novemeber. Total BULL****!!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply06 Nov 2020, 08:10
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around.  Best regards,
The MiWay Team