WB
Wesley B
1 reviews | Active since Oct 2010
28 Jun 2015, 09:05
Double Debit illigal removal of funds
I am shocked to find out the close to R2000 was debited from my check account. I changed my vehicle thus my insurance policy was updated. I was quoted and my old vehicle as removed. This morning I discover two amounts off my account from Miway!!!! I only own 1 car. What is going on here??? I budget I cannot afford silly mistakes. I suggest you guys fix it before I go to the cops and lay a charge for ******* removal of funds that Do not belong to Miway.<br> I give you till tomorrow to put my money back into my account. Please get your house in order Miway. <br>
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MiWay Insurance's replyOfficial
30 Jun 2015, 12:12Hello wesleybe,
Thanks for taking the time to comment and for letting us know what you think. We're so sorry to hear that you feel this way and if the debit order error on your policy has left you feeling undervalued in any way - we assure you that it is never our intention! Thanks for giving Inno a chance to discuss your concerns - she has also double checked your account items to ensure that your future debit run correctly!
Please give us a shout if you need any further assistance!
Kind regards,
The MiWay Team
Thanks for taking the time to comment and for letting us know what you think. We're so sorry to hear that you feel this way and if the debit order error on your policy has left you feeling undervalued in any way - we assure you that it is never our intention! Thanks for giving Inno a chance to discuss your concerns - she has also double checked your account items to ensure that your future debit run correctly!
Please give us a shout if you need any further assistance!
Kind regards,
The MiWay Team
MiWay Insurance's reply30 Jun 2015, 12:12
Official
Hello wesleybe,
Thanks for taking the time to comment and for letting us know what you think. We're so sorry to hear that you feel this way and if the debit order error on your policy has left you feeling undervalued in any way - we assure you that it is never our intention! Thanks for giving Inno a chance to discuss your concerns - she has also double checked your account items to ensure that your future debit run correctly!
Please give us a shout if you need any further assistance!
Kind regards,
The MiWay Team
Thanks for taking the time to comment and for letting us know what you think. We're so sorry to hear that you feel this way and if the debit order error on your policy has left you feeling undervalued in any way - we assure you that it is never our intention! Thanks for giving Inno a chance to discuss your concerns - she has also double checked your account items to ensure that your future debit run correctly!
Please give us a shout if you need any further assistance!
Kind regards,
The MiWay Team