NZ
Ntokozo Z
1 reviews | Active since Sept 2021
16 Sept 2021, 01:06
Double debit.
I have car insurance with my way and This is the second time they doing this to me. They just debited money from my account for car insurance today, on the 16-09-2021. My debit date is the last day of the month. The last time I did not get my money back. I do not understand why they would take money from my account in the middle of the month when my debit date is the last day of the month. I need my money back n I need to leave this insurance company ASAP.
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MiWay Insurance's replyOfficial
16 Sept 2021, 08:37We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply16 Sept 2021, 08:37
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. Best regards,
The MiWay Team
The MiWay Team