1 reviews | Active since Apr 2013
<p>Good Morning</p> <p> </p> <p>This month of April MIWAY deducted my account twice on the 15 & 18 respectivly, I contacted them and ask them why they made 2 deductions on the same month and they said it was an error and I went to the bank to reverse 2nd deduction on the 20 April 2017. Suprisingly last night I received an SMS from Miway indicating I missed premium for this month and I will not be covered until next month. My question is which premium iam missing because i reversed one of the twoo premiums you deducted from my account in a same month? This thing is annoying because no one is willing. If this nonsense is not being resolved today then tomorrow morning the first thing I will cancel my Insurance with you because I am tired of this ******* of termishing my image as a defaulter.</p>
Thanks for your note, and sorry for any hassles we have caused you. An agent will be in touch to assist you ASAP!
Best regards,
The MiWay Team
Best regards,
Thanks for your note, and sorry for any hassles we have caused you. An agent will be in touch to assist you ASAP!
Best regards,
The MiWay Team
Best regards,
Thanks
Thanks
No worries at all!
Best regards,
No worries at all!
Best regards,
Please accept our sincere apology for not getting things right initially and for any hassles we have caused you, and please be assured that this is not the MiWay way! Asisipho has since been in touch to discuss the reason behind the double debits.
Thank you for giving us a chance to assist and please be assured of our commitment to always deliver awesome service. Lastly, please let us know if you need help with anything else!
Kind regards,
The MiWay Team
Best regards,
Please accept our sincere apology for not getting things right initially and for any hassles we have caused you, and please be assured that this is not the MiWay way! Asisipho has since been in touch to discuss the reason behind the double debits.
Thank you for giving us a chance to assist and please be assured of our commitment to always deliver awesome service. Lastly, please let us know if you need help with anything else!
Kind regards,
The MiWay Team
Best regards,
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