MN
Maria N

1 reviews | Active since Nov 2021

14 Apr 2025, 07:53

DON'T WASTE YOUR MONEY.

I was involved in an accident in 2017, for which I was not at fault. Despite this, we never received any assistance or even the excess amount from MiWay.

More recently, I experienced an issue with my tyre and have been waiting for assistance for the past four days. During this time, we’ve only received SMS updates that are inconsistent and unclear. We've repeatedly been asked to send photos, which we’ve done several times over the last few days.

I've called MiWay more than 10 times using my own airtime, and now calls are simply being dropped.

This experience has been extremely frustrating and disappointing—both a waste of time and money.

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply14 Apr 2025, 07:54
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.

Best regards,
The MiWay Team
MN
Maria N's update14 Apr 2025, 12:17
Reviewer Update
I am still getting the same calls requesting me to send Images that were sent last week Friday .