DR
Dustin R

1 reviews | Active since Feb 2010

07 Aug 2017, 07:32

Dont pay rewards unless chased, dont respond to cancellation requests, site login doesnt work

<p>I need to constantly check and beg for rewards - so if you are busy this is not the insurer for you.</p> <p> </p> <p>Tried to cancel the policy a week ago - no response to email.</p> <p> </p> <p>Cannot even login to the customer site.</p> <p> </p> <p>Complete joke</p>

0
Replies (3)
MiWay Insurance
MiWay Insurance's reply07 Aug 2017, 08:04
Official

Please accept our sincere apology for not getting things right and for any hassles we have caused you. Please be assured that this is not the MiWay way! We've passed your message on and someone will be in touch.

Best regards,
The MiWay Team

DR
Dustin R's update07 Aug 2017, 08:27
Reviewer Update

Thanks for the reply - will await next contact

MiWay Insurance
MiWay Insurance's reply15 Aug 2017, 09:08
Official

Thanks for taking the time to write to us. Adelaide has since been in touch to discuss your query with you in more detail. We appreciate the opportunity given to assist and we urge you to let us know if you need help with anything else!

Best regards,
The MiWay Team