CM
Clementine M

1 reviews | Active since Sept 2019

19 Apr 2024, 07:57

Don’t insure anything with Miway.

Miway should not be allowed to be operating in South Africa. They are the biggest crocks that you can choose to trust your valuables with. I had an accident on the 7th of March till today I don’t have my car back. They chose a ***** panel beater who did a shoddy repair on my car( I have pictures and videos). I have been following up trying to get this fixed. First, they said I should give the panel beater a second chance to rectify his mistakes and that was Thursday before the Easter long weekend(2024). On the 17th of April 2024, the panel beater called me to come collect the car to be disappointment the alignment of the bumper still not fixed and there are still dents on the bumper where there was an impact. Calling them to try and resolve this you are greeted with the most disinterested employee who doesn’t care to fix anything. At this stage only the insurance ombudsman will resolve this.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply19 Apr 2024, 07:58
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team