KH
Kim H
1 reviews | Active since Jan 2013
13 Dec 2023, 03:20
****** don't go with Miway
So I send photo for my claim they come back with a quotation of R1900 and said cause my excess is R6000 I must fix it
I said I want my car physically assess. They get the quotation from the panel beater they work with, instead they delay my approval go get another quotation attached it to the claim without consulting me and now advising me they charging me additional excess for single car accident of R3000
Helpful (0)
Replies (2)0
Replies (2)MiWay Insurance's replyOfficial
13 Dec 2023, 03:21We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply13 Dec 2023, 03:21
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
KH
Kim H's updateReviewer Update
13 Dec 2023, 16:09My claims handler Thokozilr Sengoai is so unhelpful no response to my email or call back
KH
Kim H's update13 Dec 2023, 16:09
Reviewer Update
My claims handler Thokozilr Sengoai is so unhelpful no response to my email or call back
