CF
Cill F

1 reviews | Active since Apr 2014

24 Oct 2017, 09:44

Dont ever join Miway

I had the worst experience since being with Mi way.....dont be fooled with the response on this complaint. It probably computerised. They left me high and dry after making a error they made!So i had to suffer the consquences. I have been with Miway for 3 years and on the day the forgot to debt the wrong account the blokc my cover without telling me.The left my stranded on the road without any help. All that they told me is i dont have cover.....that all. The SERVICE IS BAD AND THEY DONT CARE!!!! THEY JUST DONT CARE!!!!

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Replies (3)
MiWay Insurance
MiWay Insurance's reply24 Oct 2017, 09:51
Official

We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver. An agent will be in contact with you shortly to discuss your concerns.

Best regards,
The MiWay Team

Best regards,

CF
Cill F's update24 Oct 2017, 09:54
Reviewer Update
See this what they always promise......but cant deliver or solve a promblem. They only thing they can do is cut your cover when its convenient for them!!!They just dont care!
MiWay Insurance
MiWay Insurance's reply25 Oct 2017, 16:29
Official

We're so sorry to hear that you feel this way and we assure you that this is not the kind of service we aim to deliver. We appreciate the opportunity given to Lindelwa to assist and we urge you to let us know if you need help with anything else!

Kind regards,
The MiWay Team

Best regards,