TM
Tshepo M

1 reviews | Active since Aug 2020

24 Apr 2024, 11:01

Don’t ever go for Miway

Miway is just a ****,I am going to ask all my friends and family members to cancel,Don’t fall for their telephone sales pitch where they tell you that you will get recording because I never got the recording after I requested twice.I had a small claim of 12k and it was covered without problem however when it comes to large claims in a case where the car is written off you will hussle.I was summoned for a 3 hour of my time to have personal meeting with their Accesor and my driver also had 2 hour meeting but when we sign up they never ask to see us.After all that I am told that I haven’t updated stuff and my claim is rejected.Guys honestly how many people read all the emails that miway send everyday ?I requested recording of my call so that I can listen to what I signed up for and that was denied and later the same thing comes back to bite me.I am going to take this further

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Replies (2)
MiWay Insurance
MiWay Insurance's reply24 Apr 2024, 11:06
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.

Best regards,
The MiWay Team
TM
Tshepo M's update24 Apr 2024, 11:09
Reviewer Update
You guys are ****s,I even recommended a client to you and was promised a voucher and till this day I haven’t received it.You are easy to pay of small claims but large claims it’s a problem.If there was a problem with my information why did you pay off the first small claim?it clear that you only deal with small claims and when it comes to large ones ,you will look for a look hole