JM
Joyce M

1 reviews | Active since May 2023

15 May 2023, 16:21

Don't choose myway as a car insurance.

I had an accident on the 10th of May.they took my car to benalbeters at Bedfordview immediately.i had to fight myway for authorization.it was then authorized after two full weeks.then panel beers found another's items that need second authorization.i had to fight them again for the second authorization.everyday they would lie to me to say it was sent them.then last week I spoke to the miway manager mokgadi mashikinya,she then called the panel beters to find out when is my car going to be ready.she then called me back to tell me the car will be ready on the Wednesday the17th.today I then decided to call the penal beters to find out when is it going to be ready.to .y surprise Kyra told me it won't be ready anytime soon as they still painting the car.when I call mokgadi back she told me she doesn't know what am talking about and who am.she was so loud and shouting me,telling me I can do whatever I want.in short it's been a month and a week since my car was taken.the service is very poor and full of lies.every day between myway and panel beters they proving me with different stories

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply15 May 2023, 16:22
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.

Best regards,
The MiWay Team
JM
Joyce M's update17 May 2023, 11:39
Reviewer Update
Now I have been waiting for tashreeq call me regarding catecy car.i tried to call him I was told he's busy.i was suppost to collect my car today.this morning I received the message from panelbeters to say my car will be ready on the 26 of May.from the 10th of April to 26 of May.its gonna be two full months to fix my car.am very angry right now.a day am using uber from home to work.i spent 800 a day from alberton to sandton.